Use Case

Payment Alerts Connected to Your Transaction Events

Keep payment communication separate from payment execution. Your transaction system remains the source of truth; Alert21 communicates the status that your application provides.

Common Payment Events

  • Payment initiated.
  • Payment successful.
  • Payment failed.
  • Payment pending.
  • Refund initiated.
  • Refund completed.
  • Settlement update.

Recommended Message Content

Include only information necessary to identify the event, such as a masked reference, amount where appropriate, timestamp and next action. Never expose credentials, full account details or sensitive authentication data.

EVERY ALERT. ONE API.

Turn your next business event into a traceable alert.

Start with DLT-ready SMS today on Alert21’s developer-first communication platform.