Industry Solution
Keep Customers Informed from Checkout to Delivery
Connect your commerce, payment and logistics events to clear transactional notifications so customers know what happened and what comes next.
E-commerce Alert Journey
- OTP and account verification.
- Order confirmation.
- Payment confirmation or failure.
- Packed and dispatched.
- Out for delivery.
- Delivered.
- Return pickup.
- Refund update.
Use Transactional Alerts Responsibly
Do not mix promotional copy into a transactional notification unless the relevant category, consent and template rules allow it. Keep operational messages focused on the customer’s action or order.
EVERY ALERT. ONE API.
Turn your next business event into a traceable alert.
Start with DLT-ready SMS today on Alert21’s developer-first communication platform.