Use Case

Keep Every Order Stage Connected to the Customer

Trigger an approved message when the order status changes and keep the messaging result available to support teams.

Recommended Order Events

  • Order confirmed.
  • Payment received.
  • Packed.
  • Dispatched.
  • Out for delivery.
  • Delivered.
  • Return requested.
  • Return collected.
  • Refund status.
EVERY ALERT. ONE API.

Turn your next business event into a traceable alert.

Start with DLT-ready SMS today on Alert21’s developer-first communication platform.